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0423 645 555 info@resusready.com.au

Frequently Asked Questions

Didn’t find the answer you were looking for? Email or call us on 0423 645 555 and we would be happy to assist you with any enquiries.

I don't have a business or organisation can I still train with Resus Ready?

Yes, Resus Ready First Aid Training offers onsite training to all groups.  Whether it is your business, organisation, mother’s group, community classes or just a group of friends or family that want to learn CPR and First Aid skills.

Resus Ready First Aid Training comes to your business, organisation, community center or home and offers you the best in first aid and CPR training.

What if I don't have an appropriate area to train my group in?

Resus Ready First Aid Training requires an area of approx 6m x 6m of hard surface or carpeted area to train on, chairs for all participants, one working powerpoint, a table and access to kitchen and toilet facilities.

If you do not have an appropriate area to train in we can find a location close to your business, organisation or group.  (Please note that if you are choosing this option then the 10% discount for onsite group bookings does not apply).  For offsite group bookings we require a minimum of 10 participants.

Is your CPR and First Aid Courses the same as Red Cross and St Johns Ambulance Courses?

Resus Ready First Aid Training offer the same nationally recognised courses and you will receive the same statement of attainment for completing our courses.

Resus Ready First Aid Training is partnered with Allens Training PTY LTD which is a Registered Training Organisation (RTO # 90909).

You can be assured you will receive the best training with all of our courses being Nationally Recognised by the Australian Skills and Quality Authority (ASQA).  All statements of attainment are valid anywhere in Australia.

When do I receive my certificate?

To receive your Nationally Recognised statement of attainment you must provide your USI number, successfully complete the online assessments and be competent in all practical and written assessments during the face-to-face training day.

A PDF copy of your certificate will be emailed to you and (if nominated at the time of enrollment) to your employer within 2 business days of completing all assessments.

Printed certificates can be mailed to you for an additional $10 which you can purchase at the time of checkout or by emailing info@resusready.com.au after you have completed the face-to-face training day.  Receive a FREE wallet card with the purchase of a printed certificate.

When will I know to renew my certificate?

An email reminder will be sent closer to your renewal time.

Our partner Allens Training Pty Ltd have developed a first aid app which can be downloaded from the Apple App Store (for iPhone) or Google Play Store (for Android) which allows you to:

  • Keep a record of first aid courses making it easy to locate which courses you have completed
  • Sends certificate renewal reminders – simply let the app keep track of when your next course is due
  • Provides contact details of your first aid trainer, Resus Ready First Aid Training, making it easy to book your next first aid course
  • Stores copies or images of certificates
  • Stores your USI (Unique Student Identifier) making it easy to find
  • Contains a quick first aid emergency reference guide – an easy reference to find what to do in an emergency
  • Contains GPS locator to notify Police/Fire/Ambulance of your location in an emergency (you must allow the app to access your location)
  • Provides useful links to medical websites and other sites of interest
What do I need to do before my face to face training?

Most courses require some online pre-reading and assessment.

The online component must be completed prior to attending the face to face training.

Please arrive on time to your class. Important information relating to your safety and the course is discussed at the beginning of class and you do not want to miss out on any information that you will be assessed on.

What do I need to bring to class?

Please bring with you:

  • photo ID
  • print out of your completed online pre-course learning and assessment certificate
  • wear comfortable clothing (please note that you will be simulating first aid on the ground for part of your training)
  • for classes longer than 3 hours please bring lunch and any snacks to eat during breaks.
  • for students under the age of 18, a Parent/Guardian Consent Form must be completed and brought to class.  This form can be found here
  • bring a pen and notepad if you wish to take notes during class.

Please arrive on time to your class. Important information relating to your safety and the course is discussed at the beginning of class and you do not want to miss out on any information that you will be assessed on.

What is a USI?

A USI is a Unique Student Identifier number which is issued by the Australian Government.

The USI is a reference number made up of 10 digits that:

  • creates a secure online record of your recognised training and qualifications gained in Australia, from all training providers you undertake recognised training with
  • will give you access to your training records and transcripts
  • can be accessed online anytime and anywhere
  • is free and easy to create and
  • stays with you for life

Anyone who wishes to complete a Nationally Recognised course requires a USI number as of 2015.

Do I need a USI number and where do I go to create it?

Yes, all students undertaking Nationally Recognised training need to obtain and supply a Unique Student Identifier (USI).

A USI can be created at usi.gov.au

If a USI is not supplied and verified with usi.gov.au a statement of attainment for your course cannot be issued to you.

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Contact Us

Email

info@resusready.com.au

Phone

0423 645 555

Telephone Contact Times

Monday-Friday        9am-6pm

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Post

PO BOX 4513

Hoppers Crossing VIC

3029